Holland & Holland Terms and Conditions
This page states the Terms and Conditions under which you use www.hollandandholland.com. Please note that any use of this website means you are agreeing to our following Terms and Conditions.
All prices on the Website are given in UK Pounds Sterling (£) and are inclusive of VAT unless otherwise indicated. All payments must be made in UK Pounds Sterling. All prices shown are recommended retail prices only and as such have no contractual value and may be subject to change without notice.
All agreements of your offer to purchase goods are entirely subject to their availability. Our acknowledgement of order acceptance via e-mail or web is not a guarantee of delivery. In the event the items you have ordered are not available, you will be contacted, offered an alternative or a full refund issued. If we are only able to fulfill part of your order, payment will be taken for your whole order and then on dispatch a full refund for the unavailable goods will be issued.
Payments can be made using any of the methods listed in the below Payment Information section. The total amount will be debited from your account when we have accepted your offer to purchase goods from us.
Your Agreement with www.hollandandholland.com
Upon ordering we are not making a legal offer to provide the goods ordered. Rather, we are inviting you to make a legal offer to us for you to purchase the goods. It is entirely at our discretion to reject or accept your offer of purchase.
This agreement is only confirmed when we have accepted your offer to purchase the goods and have sent you an invoice and/or a dispatch receipt that includes the date of the agreement being accepted which will be the date shown on said invoice or receipt.
We currently accept the following methods of payment:
Payment can be made using only the methods above, and payment for your full order offer will be taken immediately. The total amount you pay is the same regardless of the payment method.
All payments methods are secure, and are handled by Global Iris and HSBC.
We aim to deliver all orders as quickly as possible. Delivery times stated on the Website are estimates and as such are not guaranteed.
Our Returns Policy
Our web store returns policy means that if you are not fully happy with the goods you have received, you can return them to us within 7 days of receipt, providing proof of purchase is provided, they are in their original condition and fully resalable. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or that are not in their original condition (e.g. they have been altered or personalized). This does not affect your statutory rights as a consumer. Please make sure all returned items are well packaged, so they do not become damaged in the post. Please make sure all return packages are sent with a tracking, insured service, as we cannot take responsibility for any items lost or damaged during the return process. The above information relates only to returns of goods purchased through the Holland & Holland Website and not any of the physical stores. Please see in store for such information.
Information on the Website
Whilst every effort is made to continually update the information contained on this Website, neither Holland & Holland nor any third party or data or content provider make any representations or warranties, whether express, implied in law or otherwise, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the Website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the Website. Holland & Holland reserves the right at any time to change or discontinue without notice, any aspect or feature of this Website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. Your reliance on the information contained on this Website is at your own risk. If you find an error or omission with this site, please let us know.
The trademarks, names, trade names, logos, service marks and domain names (collectively "intellectual property") displayed on this Website include registered and unregistered trade marks of Holland & Holland. Nothing contained on this Website should be construed as granting any license or right to use any trademark without the prior written permission of Holland & Holland. The Website and its materials must not be modified or used for any purpose without Holland & Holland’s written permission. No part of the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any manner whatsoever.
Public Forums and User Submissions
Holland & Holland is not responsible for any material submitted to the public areas (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the Website.) Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Holland & Holland. Holland & Holland reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion, that any such material may:
defame, abuse, harass, threaten or otherwise violate the rights of other users or any third parties; publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information; post or upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of Holland & Holland’s and/or a third party's computer system and/or network; violate any copyright, trade mark, other applicable English or international laws or intellectual property rights of the Holland & Holland or any other third party; submit contents containing marketing or promotional material which is intended to solicit business. You further agree not to use the Website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or which violates any applicable law and you hereby indemnify Holland & Holland against any loss, liability, damage or expense of whatever nature which Holland & Holland or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the Website to send or post any such message or material.
Holland & Holland makes no warranties, representations, statements, or guarantees (whether express, implied in law or otherwise) regarding the Website, the information contained on the Website, your or your company's personal information or material and information transmitted over our system.
Disclaimer of Liability
Holland & Holland shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the Website, any information contained on the Website, your or your company's personal information or material and information transmitted over our system. In particular, neither Holland & Holland nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Use of the Website
Holland & Holland does not make any warranty or representation that information on the Website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the Website, you warrant and represent to Holland & Holland that you are legally entitled to do so and to make use of information made available via the Website.
These Terms and Conditions constitute the sole record of the agreement between you and Holland & Holland in relation to your use of the Website. Neither you nor Holland & Holland shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these Terms and Conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and Holland & Holland in respect of your use of the Website.
Holland & Holland may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the Website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the Website.
No indulgence or extension of time which either you or Holland & Holland may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
Holland & Holland shall be entitled to assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be deemed ineffective and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of England and Wales without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the Courts of England and Wales in respect of any disputes arising in connection with the Website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.