Holland and Holland



Holland and Holland

1. What are cookies?

‘Cookies’ are small text files containing some information that, if you agree, are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. Cookies are used, for example, to store your preferences, recognize when you go back on our Website and monitor your use of the Website. You can think of cookies as providing a “memory” for the Website, enabling it to recognize a user and respond appropriately. Cookies can also be used to provide you with tailored advertisements while browsing other sites.

2. Our use of cookies

Site- based cookies
These cookies are used to track various information on the Website, such as whether you are logged on, or the content of your basket.

Anonymous Analytics Cookies
Every time a user visits our Website, web analytics software provided by a third party generates an anonymous analytics cookie. These cookies can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.

Unless you are signed in to Holland & Holland, these cookies cannot be used to identify individuals; they are used for statistical purposes only. If you are logged in, we will also know the details you gave to us for this, such as username and email address.

Third party cookies
On some pages on this site, third parties may also set their own anonymous cookies, for the purposes of tracking the success of their application, or customizing the application for you. Because of how cookies work, Holland & Holland cannot access these cookies, nor can the third parties access the data in cookies used by Holland & Holland.

For example, when you share an article using a social media sharing button, the social network that has created the button will record that you have done this.

2.1 First party cookies

 Name Description Expiration

To store a simple message when a form is submitted that can be displayed on a different page.

For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.

When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry.

No personal information is stored in this cookie.

 When the browsing session ends
 These Google analytics cookies help us get anonymized visitor and traffic statistics.  Up to 2 years from set/update
 These cookies are used to track mouse clicks, mouse movements, page scrolling and interactions with forms. The data is stored and used for aggregated and statistical reporting, we use this information to improve our website.  When the browsing session ends

These cookies contain information about the cart as a whole and help WooCommerce know when the cart data changes. They also help us to recommend products based upon recently viewed pages. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

No personal information is stored within these cookies.

 When the browsing session ends

On login, wordpress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/

After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

1 year from set/update

2.2 Third party cookies

Name Description Domain Expiration

These cookies are used to improve our advertising through DoubleClick. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance and to avoid showing ads that the user has already seen.

These cookies contain no personally identifiable information. Sometimes the cookie contains an additional identifier that is similar in appearance to the cookie ID. This identifier is used to identify an ad campaign to which a user was exposed previously; but no personally identifiable information is stored by DoubleClick in the cookie. Up to 2 years from set/update
__cfduid This cookie is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor’s machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information. 1 year from set/update
These cookies are used by instagram to record user and session data to improve Instagram’s performance on the site. 1 year from set/update

3. Agreeing to the use of cookies

You can decide to agree to or refuse our use of these cookies on our Website. If you agree, you will still be able to withdraw your consent at a later time by modifying your browser settings. If you do not agree, this may prevent our Website from working efficiently and some features may not be available to you.

Comments or Questions

If you have any questions, comments or concerns arising from the Website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us via